Payment & Security

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THE SECURE COUNTER · PAYMENT

𝒂𝒖𝒗𝒊𝒓𝒆𝒍𝒌𝒐𝒙™

Payment & Security

A confident checkout, handled with care.

Our collection is designed for considered living. We want the purchasing process to be equally thoughtful, with transparent prices, recognized checkout arrangements and responsive assistance when questions arise.

UPDATED · OCTOBER 10, 2026

Payment options available to you are shown during checkout. Availability may vary by billing location, transaction type, device and the services enabled for the storefront.

Please rely on the payment methods displayed within the official auvirelkox.com checkout. We do not ask customers to transfer funds to an unrelated account outside the stated checkout process.

Prices are generally presented in USD unless the checkout identifies another transaction currency. Review the final amount, shipping charges and taxes displayed before placing your order.

If your bank account uses a different currency, your financial institution may apply a conversion rate or fees that are not set by our store.

Checkout payments may be handled by third-party payment service providers. These providers may conduct authorization, verification, risk screening and settlement in accordance with their terms and privacy notices.

Our customer service team does not need your complete card number, card security code or online banking password to provide routine order assistance.

Use a private, trusted connection when shopping online, protect your login details and sign out on shared devices. Verify that any payment-related message actually refers to your order.

Do not open suspicious links or send passwords to someone claiming to represent our store. If you receive an unusual payment request, contact us directly at the official email address below.

Payment authorizations may occasionally appear as pending while a bank or payment service confirms the transaction. A declined payment does not necessarily mean that a final charge was captured.

If you suspect a duplicate charge or see an error, contact your payment provider and our support team with your order number, amount, date and non-sensitive transaction reference. Never email full card details.

Approved refunds are ordinarily returned through the original payment channel when available. The visibility of funds in your account depends partly on the payment provider and bank.

If you believe an order has not been handled correctly, our support team can review the issue. This does not affect your rights under applicable law or your payment provider's rules.

We use order and transaction information to complete purchases, provide support and meet relevant obligations, as explained in our Privacy Policy.

For billing questions, contact service@auvirelkox.com or call our published customer service number during business hours.

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SCULPTURAL RUGS · REFINED HOME TEXTILES

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